NCR Registration & Disclosure

Ubuntu Finance (Pty) Ltd is a registered credit provider under the National Credit Regulator (NCRCP19123). All credit agreements are entered into in accordance with the National Credit Act, 2005 (Act 34 of 2005).

Section 70 — Credit bureau check

By accepting a credit agreement, you authorise us to obtain your credit profile from any registered South African credit bureau and to report your repayment performance back to them. You may obtain a free copy of your credit report once per year from any bureau.

Section 81 — Affordability

Before approving any salary advance, we conduct a mandatory affordability assessment using your payslip and 3-month bank statement, and the data the credit bureau holds about your existing obligations.

Section 121 — Cooling-off

You may rescind a credit agreement within 5 business days of acceptance, in writing, by repaying the principal advanced plus a pro-rata portion of the cost of credit.

Complaints

If you have a complaint we have not resolved, you may approach the National Credit Regulator or the Credit Ombud of South Africa.